Choose TradeLiner: A comprehensive and customized credit insurance solution

TradeLiner, our mid-market credit insurance solution leaves you free to work with your trade partners without worrying about outstanding invoices. It also opens up financing opportunities and means you no longer have to handle debt collection internally.

Our wide range of options means we can design your TradeLiner contract together so that it is tailor-made for your business or the structure or governance inside your organisation - and so that it meets your specific coverage needs. Here are a handful of concrete examples:
 

• Do you manufacture customised products for a specific client? Do you want to prevent the default of an instructing party in the event that the contract is interrupted? The manufacturing risk option covers you against the risk of customer default during the production period and prior to delivery.
   
• Do you export sales to at-risk countries? The political risk option guarantees your invoices against the risk of non-payment resulting from adverse public or civil events (terrorism, riots, war, restrictive export restrictions, etc.).

The policy is very easy to use: you access your customer portfolio and ask us to obtain lines of guarantee using your CofaNet Essentials digital management tool. We then start monitoring your clients and will send you real-time notifications about changes in the solvency of companies to help you make the right business decisions. In the event of non-payment, you provide the information in CofaNet Essentials, and we then take over the collection process immediately: in New Zealand or on the other side of the world. If these steps are not successful, you will be indemnified according to the terms in your policy, and an indemnity will be paid to you beyond a contractually-agreed period. The entire process is carried out online: this facilitates your internal procedures and optimises information sharing between the various departments in your organisation (finance, accounting, sales management, purchases, etc.).

Credit insurance is a solution designed to secure the future of your business and develop your medium size company.
The premium rate for TradeLiner is based on bespoke calculations: it is expressed as a % of your insurable turnover and draws on factors such as the business sector to be covered, the geographical area of your customers, the type of coverage required and the selected options.
Companies often underestimate the cost of outstanding invoices… Are you one of them? Are you aware of the impact of the cost of non-payment on the profitability of your company? Use our simulator to estimate the additional turnover you need to offset this loss based on your margins.

If your B-to-B turnover is between NZ$ 9 million - NZ$ 400 million on the domestic and/or export market, and you want to protect your invoices against the risk of outstanding invoices (due to bankruptcy or late payment by your customers), then the TradeLiner solution for SMEs is perfect for you: it’s a simple, flexible credit insurance policy. It’s also particularly suitable when your contract is backed by financing.

If your client is pleading a commercial dispute to avoid paying you, our collection managers will check that they are not acting in bad faith in order to conceal their inability to pay. If the dispute is real and bona fide, we will simply suspend our collection process while we let you settle the dispute within the context of your customer-supplier relationship. The guarantee is reactivated once the dispute has been resolved, and the invoice can be indemnified if the customer is unable to settle it. 
You can also take out a specific option that includes insurance for disputed claims.